Shockwave
What do I need to play games on Shockwave?
- What hardware and software do I need to enjoy the Shockwave site?
- How can I optimize my Windows computer and software to work best with Shockwave?
- How can I optimize my Mac OS computer and software to work best with Shockwave?
What are the Sign In procedures?
- How do I sign in?
- I forgot my password and/or screen name. What do I do?
- How do I change my profile, including my password and preferences?
- Do I need to sign in every time I visit?
- How do I create a new membership?
How do I use the Shockwave "Share This Game" feature?
- How do I use the Shockwave "Share This Game" feature?
- How do I know that the link was delivered?
- Does it send the actual file or just the link?
Tips for troubleshooting Shockwave
- Shockwave isn't loading properly. Is it the site or is my Shockwave Player not working?
- Sometimes I don't hear anything when I check out the titles at Shockwave.
- Some of the multiplayer games seem to be missing from Shockwave.
- I still have more questions!
What do I need to play games on Shockwave?
What hardware and software do I need to enjoy the Shockwave site?
Each game has individual systems requirements, which you can view on the game's landing page. However, for general site use, we recommend the following hardware and software components.
Windows:
- Latest version of Windows 10 or newer.
- Browsers: Latest version of Google Chrome, Mozilla Firefox, or Microsoft Edge.
Apple - Please note that these requirements are only for online games. Downloadable games do not work on MacOS or iOS devices:
- Latest version of MacOS, or iOS for mobile devices.
- Browsers: Latest version of Safari, Mozilla Firefox, or Google Chrome.
We do not support the use of Windows 98 or earlier, Windows Me, Windows NT, Macintosh 8.x or earlier, Linux, Solaris, Unix, IRIX, or other operating systems. We also do not support TV-based or game-based systems (WebTV, etc.). While you may be able to successfully use our site with any of these operating systems, we do not offer technical support for them.
How can I optimize my Windows computer and software to work best with Shockwave?
- Check your display settings. We require a display resolution of at least 1280x720 pixels (1366x768 is recommended). You can change your display settings in Windows by right-clicking on the desktop and choosing Display Settings from the pop-up menu. Scroll down to the ‘Display Resolution’ setting. If the setting is less than 800x600 pixels, click on the best resolution to meet our minimum requirements. To implement these settings, click ‘Keep Settings’ when the system switches to the preview.
- Check your version of the DirectX display plugin. You will need at least version 9.0c to view most of our site. Please consult Microsoft's DirectX homepage for downloads and information: DirectX Download
- Make sure you're using Windows' default cursors (mouse pointer icons), instead of custom cursors. You can change the pointers under Control Panel > Mouse > Pointers.
How can I optimize my Mac OS computer and software to work best with Shockwave?
Please note that most modern Mac computers should have no issues running the Shockwave website. However we do recommend checking your monitor settings:
-
Find System Settings from the Launchpad -> In the System Settings click on Displays.
Set the Resolution to at least 1280x800
- Quit unused applications. Press Command-Q to quit an application.
What Are The Sign In Procedures?
How do I sign in?
Click "Sign In" in the upper, right corner of the page. Enter your screen name and password, then click "Sign In."
I forgot my password and/or screen name. What do I do?
Click on "Sign In" in the upper right-hand corner of the page. Then click on "FORGOT PASSWORD?" under the “Sign In” button. Enter the email address listed for your account. We'll send you a message with your screen name and password. It should arrive in a few minutes.
How do I change my profile, including my password and preferences?
Sign in with your screen name and password to gain access to your profile. Go to the Account Settings page to update your profile settings. Among other things you can change profile information and sign up for newsletters. Screen names are not editable.
Do I need to sign in every time I visit?
It is not necessary to sign in each time you visit Shockwave. Shockwave will remember you by placing a cookie in your browser so your entertainment is automatically personalized. However, there are some areas of the site which require you to sign in to protect your privacy. Please note that if you use a ‘Private’ window to visit Shockwave your login state will be lost when the window is closed.
How do I create a Shockwave membership?
You can click on "Login" in the upper right hand corner of the page, or on any of our on-page prompts to register for an account. Follow the directions in the form that appears.
How do I use the "Share This Game" feature on Shockwave?
How do I use the "Share This Game" feature?
To use the Shockwave "Share This Game" feature, browse to the game on the site you wish to share. Then click on the "Share This Game" button located on that page. You will be given a link that you can copy and paste into any message to be sent via any platform you currently enjoy.
Does it send the actual file?
No, this only provides a link to the page where the game is hosted. You will not be sending any game files to other people by sharing this link.
Tips for troubleshooting Shockwave
Shockwave isn't loading properly.
In most cases, this is only a temporary connection issue. Trying again later should resolve it. If it persists, we recommend clearing your cache, or restarting your computer. If you are still experiencing issues with the site not loading properly, please contact us here.
Sometimes I don't hear anything when I check out the titles at Shockwave. What can I do to hear sound at Shockwave on my Windows computer?
Please make sure you have your volume turned up to a volume you can easily recognize. When adjusting your audio sound levels there should be a confirmation sound that lets you know how loud your sound will be.
Also please check to make sure you haven’t muted the tab or site as a whole. You can check this by right-clicking on the tab in your browser and making sure ‘Mute Site’ is not turned on. If the option says ‘Unmute Site’ please click on that.
Some of the multiplayer games seem to be missing from Shockwave.
All games developed by Game Trust were removed from Shockwave on June 26, 2007. If you have an account with Game Trust, they should have contacted you regarding your account. If you have any questions, please contact Game Trust at [email protected].
I still have more questions!
Don't worry. You can contact us.