Resend License Keys

Lost your game registration email and need to unlock your downloaded Shockwave games?

Please enter the email address you used when you originally purchased your Shockwave game(s), and we will send you separate registration emails for each Shockwave game you purchased.

  • Please note license keys are ONLY available for Shockwave games.
  • Get License Keys

Note: If you wish to have your registration email(s) sent to an email address that is different from the email address that you originally submitted with your Shockwave order, please contact Customer Support.

Registration emails are sent from neopets_shockwave@supportcenteronline.com. To ensure that you receive emails from Shockwave in your Inbox, please add neopets_shockwave@supportcenteronline.com to your address book. Please also check your email filters and junk mail folders for anything from Shockwave.