Why won't my burnt Video CD play on my DVD player?

Video CD is a format that is not supported by all DVD players. There are several different things to check if your burnt Video CD (VCD) does not play on your DVD player.

• Check the Owner's Manual of your DVD player to see if it can read Video CD 2.0 format. Also make sure your DVD player will recognize the media you are using; either CD-R or CD-RW. If it cannot, you will not be able to view your PhotoJams on this DVD player.
• If you used a blank CD-R you should check the owner's manual of your DVD player to see if it can read CD-R's. If it can read CD-R's but still won't play the PhotoJam, you probably have a damaged CD-R. Burn the PhotoJam again onto a new blank CD-R and try to play it again. If your DVD player cannot read CD-R discs, re-record your PhotoJam to a blank CD-RW and try to play it again on your DVD player.
• If you recorded the PhotoJam onto a CD-RW you should check the owner's manual of your DVD player to see if it can read CD-RW's. If it can read CD-RW's and it still will not play, check the bottom of the CD-RW for fingerprints or scratches. Re-record to a new CD-RW or CD-R if necessary.
• If you are unable to find information in your DVD player owner's manual, you can often find the information on the Internet. Check the DVD player manufacturer's website. You can also visit http://www.dvdrhelp.com/dvdplayers.php for information on many different DVD players.
• If you recorded to CD-RW, your DVD player can read Video CD 2.0 format, and your disc appears to be in good condition and it still won't play, try recording on a different brand of disc. Your DVD Owner's Manual may provide information about a preferred brand of CD media.

Back To Top

What's the difference between CD-R and CD-RW blank media?

These are two different types of blank CDs that are labeled differently on their product packaging. CD-RW's are re-recordable and CD-R's are not. Some DVD players will only read VCD's made with CD-R media while others will only read VCD's burnt to CD-RW media. Some DVD players support both.

Back To Top

When I watch my PhotoJam Video CD on my DVD player none of my transitions appear. Why is that?

PhotoJam Video CD uses a still image format to achieve better picture quality on your TV but is not designed to support animated transitions and effects at this time.

Back To Top

When I watch my PhotoJam Video CD on my DVD player I only hear the first song. Why is that?

Due to the limitations of the Video CD format we can only include one song for playback on a Video CD.

Back To Top

PhotoJam says that it can't find a burner connected to my computer even though I have one. Does PhotoJam support my CD burner?

PhotoJam supports almost all commercially available CD burners and new burners are constantly being added. Make sure the CD you are trying to burn to is blank. If you still cannot record to your CD burner contact us regarding software updates.

Back To Top

Will my burnt PhotoJam Video CD play on a computer?

The PhotoJam Video CD will possibly play on your computer if you have a DVD-ROM with additional software installed that allows you to play DVD's. For much better results, try publishing your PhotoJam to a CD-ROM.

Back To Top

I still have more questions!

Still have more questions? Don't worry. You can contact us.

Back To Top