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Shockwave Help

High Scores

Submitting Scores

Challenge A Friend

Your Ranking

Getting More Help / Sending Feedback

Earning Tokens & Trophies

For more information on Tokens, see the Tokens & Trophies FAQ.

Submitting Scores

How do I submit my score?
  1. When you have completed a game that has the high scores feature, click the "Submit Score" option.
  2. On the Submit Scores screen, be sure that the "Submit" tab on the top left is selected.
  3. If you're not already signed in, you must enter your Shockwave account screen name or email address, and your password. Press the "Submit" button to sign in. If you are not a Shockwave member, press the "Register Now" button to set up a free membership.
  4. You can then view your score ranked relative to others on the High Scores list.
  5. Click "post score" at the bottom right to submit your score. Or, if you want to try for a higher score, click "play again" and you will return to the game without posting your score.
  6. Because the High Scores list has a limited number of rankings, your score may be deleted as higher scores are posted. If you wish to be notified when your score is deleted, check the "Email me" option.

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What is the "Email me" option?

Because the High Scores list has a limited number of rankings, your score may be deleted as higher scores are posted. If you wish to be notified when your score is deleted, check the "Email me" option. We will notify you if your score is removed from any of the lists: Daily, Weekly, and/or All-time. The notification will be sent to the email address associated with your Shockwave account.

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I tried to register for an account, but received an error message saying "You must be 13 or older to use this feature."

The High Scores feature requires a valid Shockwave account and you must be at least 13 years or older to register for an account. For more information, please refer to the Shockwave Privacy Policy.

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For some games my Internet Explorer browser crashes when submitting my score.

Unfortunately, this is a well-documented problem with Internet Explorer 9. You can bypass this issue by accessing our site with a different browser. For best results, we recommend the latest versions of Chrome or Firefox. They're both available as free downloads from the following sites:

  1. Chrome: http://www.google.com/chrome
  2. Firefox: http://www.firefox.com

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Challenge A Friend

What is "Challenge a friend"?

The challenge feature is a fun way to let your friend(s) know about a game you played and to challenge them to beat your score. Your friend(s) will be sent an email challenging them to beat your score. The email will have the name of the game, your highest score for the game, and a link that they can follow to play the game.

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How do I know that my challenge was sent?

You will be sent an email from NoReply@shockwave.com confirming that the challenge was sent to your friend(s). If you do not receive this email in your inbox, try checking your spam or junk mail folders.

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Does it send an actual file or just a link?

The challenge feature sends an email with a link to the game on the Shockwave web site. When your friend(s) click the link, they will be forwarded to a page on Shockwave.com where they can play the game.

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I received an error message saying "You must be signed in to use this feature. Sign in now."

To use the challenge feature, you must have a Shockwave account and you must be signed in. Click "Sign in now?" and you will be taken to the sign in and registration screen. If you are not a Shockwave member, press "Register Now" to set up a free membership.

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Your Ranking

What are the daily, weekly and monthly rankings?

There are three high score lists for each game - Daily, Weekly, and All-time. The Daily list tracks the top scores each day, and is reset every night at 12:00a.m. (midnight) PST. The Weekly list tracks the top scores each week, and is reset every Monday at 12:00a.m. (midnight) PST. The Monthly list tracks the top scores each month, and is reset on the first day of every month at 12:00a.m. (midnight) PST.

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When are the lists reset?

Daily lists are reset once per day, and weekly lists are reset every Monday. Both lists are reset at 12:00a.m. (midnight) PST. All-time lists do not reset and only update as new scores are added.

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How do I view high scores?

Be sure that the "View" tab is selected. View daily, weekly, and all-time high scores, by selecting the appropriate link at the top of the list. Use the arrow buttons on the right to navigate through the list you're viewing.

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Getting More Help / Sending Feedback

How do I get more help?

If you have problems or questions regarding high scores, please Contact Us.

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How do I send feedback on high scores features?

If you wish to give us feedback on the high scores feature, please go to the Contact Us form and select "Feedback about the Shockwave site" from the "Contact Shockwave regarding" drop down list. Please be specific about your feedback in the "Other" section of the Contact Us form.

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